.shell { display: grid; grid-template-columns: 240px 1fr; min-height: 100vh; }
.side { background: var(--green-900); color: #DCEBE5; padding: 20px 14px; display: flex; flex-direction: column; gap: 4px; position: sticky; top: 0; height: 100vh; }
.side .brand { color: #fff; padding: 4px 8px 22px; }
.side .brand img { background: #fff; border-radius: 9px; padding: 1px; }
.nav a { display: flex; align-items: center; gap: 10px; padding: 9px 12px; border-radius: 10px; color: #CFE3DC; text-decoration: none; font-weight: 700; font-size: 14px; }
.nav a:hover { background: rgba(255,255,255,.06); color: #fff; }
.nav a.on { background: rgba(255,255,255,.1); color: #fff; box-shadow: inset 3px 0 0 var(--gold); }
.nav .count { margin-left: auto; background: var(--gold); color: var(--green-900); border-radius: 999px; font-size: 11px; padding: 1px 7px; font-weight: 800; }
.side .me { margin-top: auto; font-size: 13px; padding: 12px; border-top: 1px solid rgba(255,255,255,.1); }
.side .me b { display: block; color: #fff; }
.side .me button { background: none; border: 0; color: var(--gold); padding: 0; margin-top: 6px; cursor: pointer; font-weight: 700; }
main { padding: 28px 32px 60px; min-width: 0; }
.top { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-bottom: 22px; flex-wrap: wrap; }
.top h1 { font-size: 26px; font-weight: 800; }
.top .sub { color: var(--ink-3); font-size: 14px; margin-top: 2px; }
.row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }

.kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 18px; }
.kpi { padding: 18px; }
.kpi .v { font-size: 30px; font-weight: 800; letter-spacing: -0.03em; }
.kpi .l { color: var(--ink-3); font-size: 13px; font-weight: 700; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.box { padding: 18px 20px; }
.box h2 { font-size: 15px; margin-bottom: 14px; }
.bars .b { display: grid; grid-template-columns: 150px 1fr 40px; gap: 10px; align-items: center; margin: 8px 0; font-size: 13.5px; }
.bars .track { height: 10px; background: var(--line-2); border-radius: 999px; overflow: hidden; }
.bars .fill { height: 100%; background: var(--green-700); border-radius: 999px; }
.bars .n { text-align: right; font-weight: 800; }
.spark { display: flex; align-items: flex-end; gap: 3px; height: 120px; padding-top: 6px; }
.spark div { flex: 1; background: var(--green-100); border-radius: 4px 4px 0 0; min-height: 2px; position: relative; }
.spark div:hover { background: var(--green-700); }

.filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 14px; }
.filters .input, .filters .select { width: auto; height: 36px; font-size: 13.5px; }
.filters .input { min-width: 240px; }
table.list { width: 100%; border-collapse: collapse; }
table.list th { text-align: left; font-size: 11.5px; text-transform: uppercase; letter-spacing: .05em; color: var(--ink-3); padding: 12px 14px; border-bottom: 1px solid var(--line); font-weight: 800; }
table.list td { padding: 12px 14px; border-bottom: 1px solid var(--line-2); font-size: 14px; vertical-align: middle; }
table.list tr.click { cursor: pointer; }
table.list tr.click:hover td { background: var(--green-50); }
table.list .name b { display: block; }
table.list .name span { color: var(--ink-3); font-size: 12.5px; }
.pager { display: flex; justify-content: space-between; align-items: center; padding: 12px 14px; font-size: 13px; color: var(--ink-3); }
.empty { padding: 48px 20px; text-align: center; color: var(--ink-3); }
.empty b { display: block; color: var(--ink); font-size: 16px; margin-bottom: 4px; }

.detail { display: grid; grid-template-columns: 340px 1fr; gap: 16px; align-items: start; }
.facts dl { margin: 0; display: grid; grid-template-columns: 110px 1fr; gap: 9px 12px; font-size: 14px; }
.facts dt { color: var(--ink-3); font-weight: 700; font-size: 12.5px; }
.facts dd { margin: 0; word-break: break-word; }
.action { background: var(--gold-50); border: 1px solid #EEDDB0; border-radius: 10px; padding: 10px 12px; font-size: 13.5px; color: var(--gold-ink); font-weight: 700; margin-top: 12px; }
.convo { display: flex; flex-direction: column; height: 520px; }
.convo-head { display: flex; justify-content: space-between; align-items: center; padding: 12px 16px; border-bottom: 1px solid var(--line-2); gap: 8px; flex-wrap: wrap; }
.convo .chat-log { background: var(--green-50); }
.bubble .by { display: block; font-size: 11px; opacity: .7; margin-top: 3px; }
.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { display: grid; grid-template-columns: 12px 1fr; gap: 12px; padding: 8px 0; font-size: 13.5px; }
.timeline li::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--green-700); margin-top: 6px; }
.timeline .when { color: var(--ink-3); font-size: 12px; }
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin-bottom: 14px; }
.tabs button { background: none; border: 0; padding: 10px 14px; font-weight: 700; color: var(--ink-3); cursor: pointer; border-bottom: 2px solid transparent; }
.tabs button.on { color: var(--green-800); border-color: var(--green-800); }

.modal-bg { position: fixed; inset: 0; background: rgba(6, 58, 47, .35); display: grid; place-items: center; z-index: 50; padding: 16px; }
.modal { width: min(520px, 100%); max-height: 90vh; overflow: auto; padding: 22px; }
.modal h2 { font-size: 19px; margin-bottom: 16px; }
.modal .foot { display: flex; justify-content: flex-end; gap: 8px; margin-top: 18px; }
.check { display: flex; gap: 10px; align-items: center; padding: 8px 0; font-weight: 600; }
.err { color: var(--red); font-weight: 700; font-size: 13.5px; margin-top: 8px; }

.sim { display: grid; grid-template-columns: 380px 1fr; gap: 18px; align-items: start; }
.phone { height: 680px; border-radius: 34px; border: 10px solid #1B2622; overflow: hidden; display: flex; flex-direction: column; background: #EFE7DD; }
.phone .ph-head { background: #075E54; color: #fff; padding: 12px 14px; display: flex; gap: 10px; align-items: center; }
.phone .ph-head img { width: 34px; height: 34px; background: #fff; border-radius: 50%; padding: 3px; }
.phone .ph-head b { display: block; font-size: 14.5px; }
.phone .ph-head span { font-size: 12px; opacity: .8; }
.phone .chat { flex: 1; min-height: 0; }
.phone .chat-log { background: #EFE7DD; }
.phone .bubble.in { background: #fff; border: 0; }
.phone .bubble.out { background: #D9FDD3; color: var(--ink); }
.phone .chip { border-color: #075E54; color: #075E54; }

.kv { display: grid; grid-template-columns: 200px 1fr auto; gap: 10px; align-items: center; padding: 12px 0; border-bottom: 1px solid var(--line-2); }
.kv:last-child { border-bottom: 0; }
.kv .k { font-weight: 700; font-size: 14px; }
.kv .v { min-width: 0; }
.kv .v .mono { display: block; overflow-x: auto; white-space: nowrap; background: var(--paper); border: 1px solid var(--line-2); border-radius: 8px; padding: 7px 10px; }
.settings-sec { padding: 20px 22px; margin-bottom: 16px; }
.settings-sec h2 { font-size: 17px; margin-bottom: 4px; }
.settings-sec > .hint { margin-bottom: 10px; }

.login { min-height: 100vh; display: grid; place-items: center; padding: 16px; background: radial-gradient(1200px 600px at 20% 0%, var(--green-100), transparent), var(--paper); }
.login .card { width: min(400px, 100%); padding: 28px; }
.login h1 { font-size: 22px; margin: 18px 0 4px; }

@media (max-width: 1000px) {
  .shell { grid-template-columns: 1fr; }
  .side { position: static; height: auto; flex-direction: row; align-items: center; padding: 10px 12px; overflow-x: auto; gap: 2px; }
  .side .brand { padding: 0 10px 0 0; font-size: 0; }
  .nav { display: flex; gap: 2px; }
  .nav a { padding: 8px 10px; white-space: nowrap; }
  .nav a.on { box-shadow: inset 0 -3px 0 var(--gold); }
  .side .me { margin: 0 0 0 auto; border: 0; padding: 0 0 0 8px; white-space: nowrap; }
  .side .me b { display: none; }
  main { padding: 18px 16px 48px; }
  .kpis { grid-template-columns: 1fr 1fr; }
  .grid2, .detail, .sim { grid-template-columns: 1fr; }
  .kv { grid-template-columns: 1fr; }
  .list-wrap { overflow-x: auto; }
  .filters .input { min-width: 0; flex: 1 1 100%; }
  .bars .b { grid-template-columns: 110px 1fr 34px; }
}